Latest Exposures

Extremely disappointed with DecodeFX. My account manager clearly told me news trading was allowed, so I traded during news events. But the moment I made profit, they voided my profits and sent me a warning letter. Funny how it only becomes “against policy” when the client wins. This feels dishonest and misleading. I have proof of the manager confirming news trading was allowed. Traders should be very careful dealing with this broker. Stay away—profits voided after winning.

I'm unable to withdraw any money because it's frozen.

Profits were maliciously deducted. On March 23, 2026, at 14:28, a position was opened and closed with a profit at a normal market price. The platform deducted the profit without providing any evidence, citing a pricing error. I can provide price quotes from multiple platforms at the same time for reference! I hope your platform can mediate and protect the legitimate rights and interests of the clients, thank you.

On April 2, 2026, my phone showed abnormal orders. I reported it to customer service, but the platform did not handle it. Around 10 PM on April 7, 2026, they sent an email saying my account violated rules and closed it on April 8, 2026. There are pictures as proof.

Last Thursday, April 2nd. Before the market opened, I had 0.3 lots of sell orders and 0.3 lots of buy orders in silver, meaning my account was in a locked-in state. Logically, locking in orders shouldn't tie up margin! And because I had locked in orders, I shouldn't be affected by market fluctuations! However, Axi, without my consent, closed each position at a very bad price. Both my 0.3 lot buy and 0.3 lot sell orders in silver resulted in losses for all of them! Closing a client's account without their consent is illegal! Before the market opened, my account had $1200 available balance. After the market opened, due to Axi's series of unauthorized closing operations, my balance became -$200! I was furious and complained to Axi customer service, demanding compensation. Customer service replied that market fluctuations caused margin changes, leading to the liquidation. I was even more furious. I said, "Axi, don't keep using 'insufficient margin for forced liquidation' to confuse the issue! Do you think you're a native human who hasn't studied math?! First, locking in positions doesn't use up margin, and even if some is used, it's extremely small. Second, how can margin be affected by market fluctuations when positions are locked?! The margin requirement was less than $100, and in a locked position, the margin couldn't possibly be affected by the market! I had $1200 available at the time, how could it possibly lead to forced liquidation?! It's like going to a bank to deposit $1200, and the bank charges you $1400 in fees—isn't that absurd? Is that reasonable and legal? I know Axi sometimes has exaggerated slippage, but even the most exaggerated slippage can't possibly be forced to liquidate one by one at a bad, losing price when I've already locked in positions, with less than $100 in margin and $1200 in available funds! And without the client's permission, at bad price points!" I am filing a claim.

Unable to log in via either the app or MT4. I don't know why I haven't been able to log in since noon today. The one-on-one customer service has also disappeared, and the app isn't showing my account funds.

In my trading account I had $534, of which there is a withdrawal of $531 that I do not recognize, and the customer service tells me that they are going to investigate and that it will take 10 days and they do not guarantee that I will recover my money. Every time I have made a withdrawal they always send me a confirmation code to my email.

I have been trading on Olymp Trade for about six years . On 24 November 2025 I submitted a complaint after observing unusual settlement behaviour in several short-expiry trades. One trade was internally reviewed by the broker and refunded on 27 November 2025. This confirmed that an execution irregularity occurred during that trading period. After this refund I reviewed other trades executed during the same session, including XAG/USD short-expiry trades. Several trades appeared to show similar settlement behaviour. In multiple examples the mini-chart displayed after the trade shows the position favourable during most of the trade duration but the final settlement becomes a loss at expiry. I documented these examples with screenshots, trade comparisons and mini-chart video recordings and submitted them to the broker. The additional trades were declined mainly due to the five-day claim rule. The case was escalated to FINACOM, where incorrect

1) my live cent acc blocked 2) website login blocked

Absolutely garbage, the platform is deliberately manipulated, making it impossible for users to operate.

This broker tried to hack my account, steal my money, and zero out my account unjustly. I filed a complaint with them about this, and after nearly 20 days of continuous communication, they told me they couldn't process my refund because I made a valid withdrawal, which I never actually received. They also changed my withdrawal method without my knowledge. They changed my cryptocurrency wallet and stole my money.

I traded spot silver (XAG) on Upway. On March 30, 2026, at 06:00, my position was forcibly liquidated by the platform at a price of 70.445, resulting in a loss of $386.02. However, the entire candlestick chart clearly shows that the market never reached a price of 70.445 during that period, and the price after the opening was far below this level. I repeatedly requested the platform to provide: 1. A tick-level snapshot of the price at 70.445; 2. The counterparty's transaction record for this forced liquidation. The platform refused to provide any evidence, citing "liquidity and market price deviation," blaming only the market and refusing to acknowledge the abnormal forced liquidation. I have now preserved complete evidence: order screenshots, candlestick charts, and chat logs. I will simultaneously file complaints with the Hong Kong Gold Exchange (HKGX) and the Hong Kong Securities and Futures Commission (SFC) to expose the platform's price manipulation and infringement on investors' interests.

The system had a serious slippage problem, and what's most disgusting was that it draws its own lines. Around 5 PM today, just before the market closed, I shorted at 4520. Thinking it would open lower tomorrow, I didn't close the position. After shorting at 4520, I placed a stop-loss order at 4510. At the last second before the market to be closed, a huge bullish candle suddenly appeared, and I suspected something was wrong. It suddenly rose 20 points! I checked other platforms, including Jinshi and XM, but none of them showed this huge bullish candle. I was shocked to see that only WZG had this sudden rise. Don't trade on these platforms; they're practically a scam. Image 1 is from Jinshi, Image 2 is from XM's MT5, and Image 3 is from WZG (Wanzhou Gold). Disgusting platform.

I was contacted via WhatsApp by representatives of Phase Forex and was persuaded to invest despite having no prior experience in trading. I was continuously guided to open trades and encouraged to deposit money. During this process, I transferred funds to bank accounts provided by them in multiple transactions. After my account stopped or was liquidated, I did not receive proper support. Instead, I was encouraged to deposit additional funds in order to continue trading. After the losses, communication became limited and eventually stopped. I believe this operation is misleading and lacks transparency. I request an investigation and a warning to protect other potential investors

The platform fraud my money because I can only deposit but not withdraw, and I can only buy but not sell. Besides, my withdrawal won't be successful. It's the gang of fraudsters with Zhixing Quantitative, because they fraud your money together. Please stay away from the platform.

suddenly they canceled my profit and blocked my account, stay away from Broker if there is good faith return my profit then I will delete this negative comment on social media

Repeated “Missing Deposits” That never gets resolved – Major Red FlagThis is now the second time I am facing the same issue with IUX. My deposit was successfully debited and I provided full proof including UTR. Still, I received a standard response saying the funds were “not received” and I should check with my bank. Here is the serious concern: The exact same thing happened to me last year. At that time also, I was told the funds were “not received”. After multiple follow-ups, the amount was eventually credited. So the question is simple: If the funds were not received, how were they credited later? This shows a clear pattern — deposits are initially denied and only acknowledged after repeated follow-ups. For a financial platform, this is extremely concerning. Clients should not have to chase their own money after it has already been debited. I have full proof of transactions and communication. I strongly advise traders to be cautious with deposit withdrawal reliability.

Me communicated to make a communion to try to recover the capex please

They don't allow me to verify any bank account in any way, they only ask me to verify the account and when I do it, they reject it

Deliberate account suspension, difficulty in seeking redress I lost money trading, accused me of malicious scalping, unable to withdraw my principal capital,