Global Broker Regulation Inquiry App
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Amount Resolved (Past 30 Days)(USD)

$164,386

Resolved Cases

15408

Refunded Trade Confirmed Execution Issue on Olymp
I have been trading on Olymp Trade for about six years . On 24 November 2025 I submitted a complaint after observing unusual settlement behaviour in several short-expiry trades. One trade was internally reviewed by the broker and refunded on 27 November 2025. This confirmed that an execution irregularity occurred during that trading period. After this refund I reviewed other trades executed during the same session, including XAG/USD short-expiry trades. Several trades appeared to show similar settlement behaviour. In multiple examples the mini-chart displayed after the trade shows the position favourable during most of the trade duration but the final settlement becomes a loss at expiry. I documented these examples with screenshots, trade comparisons and mini-chart video recordings and submitted them to the broker. The additional trades were declined mainly due to the five-day claim rule. The case was escalated to FINACOM, where incorrect
  • Broker

    Olymptrade

  • Exposure Type

    Others

India

04-03

India

04-03

Hong Kong-based Longbridge, a licensed securities firm, conducted due diligence for a month, but serious violations were found, making it impossible to withdraw funds or transfer accounts.
This Hong Kong-based brokerage, Longbridge, attracted clients by offering commission-free services. However, shortly after using the platform, they began conducting large-scale due diligence, and many people have fallen victim to their schemes, with users being subjected to indefinite scrutiny.
  • Broker

    Longbridge

  • Exposure Type

    Unable to Withdraw

Japan

04-02

Japan

04-02

1) my live cent acc blocked
1) my live cent acc blocked 2) website login blocked
  • Broker

    EMAR MARKETS

  • Exposure Type

    Others

Malaysia

04-02

Malaysia

04-02

It's a scam platform.
This platform is a scam. I've been asking support for several days to help me withdraw my funds, but they haven't responded. It's fraud against the user. I need help filing a complaint against this platform that keeps users' funds and doesn't let them withdraw their money so people keep trading and lose their money. That's the purpose of this platform. I need help contacting the owner or figuring out how to file a public complaint so more people don't fall for this scam.
  • Broker

    Stockity

  • Exposure Type

    Unable to Withdraw

Ecuador

04-02

Ecuador

04-02

Suspicious Price Manipulation on Tickmill
I would like to report a serious issue I encountered while trading with Tickmill. During a live trade, I placed a SELL position on CADJPY based on clear bearish movement observed in TradingView. At that moment, the market was already going down, and my position should have been in floating profit. However, on my MT5 account under Tickmill, the price movement was significantly different. Instead of reflecting the same bearish movement: • MT5 showed a delayed or inconsistent price feed • My trade went into a negative floating PnL of around -$100 • While TradingView clearly showed that the market was already dropping This raises serious concerns: 👉 Why is there a discrepancy between Tickmill’s MT5 price and TradingView? 👉 Why did my SELL position go negative when the market direction was already correct? 👉 Is there price manipulation or abnormal spread/slippage happening on Tickmill’s side? This is not a small fluctuation, it directly affected my funds and trading results.
  • Broker

    TICKMILL

  • Exposure Type

    Scam

Philippines

04-02

Philippines

04-02

Absolutely garbage, the platform is deliberately manipulated, making it impossible for users to operate.
Absolutely garbage, the platform is deliberately manipulated, making it impossible for users to operate.
  • Broker

    CXM Prime

  • Exposure Type

    Others

Hong Kong

04-02

Hong Kong

04-02

Fotmarkets confiscates $4,562 in legitimate profit.
Fotmarkets made an arbitrary "balance correction" of -$4,562.08 to my account 1504016 on 03/25/2026, confiscating all the profit I honestly earned from GOLD trading. The arbitrage claim is false. As proof that my strategy is legitimate and based on market risk, the broker vantage (much larger and more regulated) audited the same trades and released my full withdrawal of $9,546.00. Fotmarkets only returned my initial deposit of $3,000.75 and appropriated my earnings. I demand the immediate return of the confiscated profit. This complaint will only be removed when the company acts transparently and pays what is owed to me.
  • Broker

    Fotmarkets

  • Exposure Type

    Scam

Brazil

04-02

Brazil

04-02

This broker withdrew my money from my account with
This broker tried to hack my account, steal my money, and zero out my account unjustly. I filed a complaint with them about this, and after nearly 20 days of continuous communication, they told me they couldn't process my refund because I made a valid withdrawal, which I never actually received. They also changed my withdrawal method without my knowledge. They changed my cryptocurrency wallet and stole my money.
  • Broker

    Axi

  • Exposure Type

    Others

Egypt

04-02

Egypt

04-02

Unable to withdraw after making a profit
I used this platform to trade, and when I made a profit, they unilaterally sent me an email saying that I had violated their user agreement and erased those profits. They are a fraudulent company that only allows you to lose money and does not allow you to make a profit.
  • Broker

    JustMarkets

  • Exposure Type

    Unable to Withdraw

Hong Kong

04-02

Hong Kong

04-02

Iq option is a scam.
My withdrawal has been cancelled, and I want to report this. It's been two weeks and nothing has happened. I've accumulated over $100 and they haven't returned it. Please help.
  • Broker

    iq option

  • Exposure Type

    Unable to Withdraw

Venezuela

04-01

Venezuela

04-01

Fraud broker CentraFXPRO also locked my account, causing me to lose a lot of money on March 11th
CentraFXPRO also locked my account, causing me to lose a lot of money on March 11th。Centrafxpro broker are fully fraudulent broker. He is not giving my withdrawal and many excuses for not giving me the money。
  • Broker

    CENTRAFXPRO

  • Exposure Type

    Unable to Withdraw

India

04-01

India

04-01

INVESTIZO 7,530.00 has been processed and cash withdrawals are not possible.
INVESTIZO 7,530.00 has been processed and cash withdrawal is not possible. Hello, I am Dao Anh Tung. You have exceeded 7 days according to clause 6.3 of the "TERMS OF USE" of the Company. Because the date I withdrew was March 19th, and it is now March 31st. You should have paid me by March 26th, but I have received no response and no money. Your rules are yours, but you don't respect the rules you set. You haven't explained anything to us either. And this delay has lasted 5 days. This platform likely has no liquidity! They keep promising to transfer the money to me but haven't transferred it! This is a huge scam! Their support system is extremely terrible. I recommend not depositing money here! Vietnamese customers should also not deposit money. I think this platform is like a scam.
  • Broker

    INVESTIZO

  • Exposure Type

    Unable to Withdraw

Vietnam

04-01

Vietnam

04-01

It is not possible to withdraw profits.
Stay away from this broker. I made a good profit $8.158, but when I requested a withdrawal, they canceled it without telling me why. I've been trying to contact the local manager for a week, but she's no longer responding. The chat support only gives the same answer: to wait for the local manager to reply. My account has reverted to "unverified" status, preventing me from even requesting a withdrawal. This broker is a scam. Don't trust them.
  • Broker

    easyMarkets

  • Exposure Type

    Unable to Withdraw

Brazil

03-31

Brazil

03-31

Ryoex locked my account and not approved withdraw
i trade normal and profit, i order withdraw but Ryoex decline. curent they delete my account
  • Broker

    RYOEX

  • Exposure Type

    Unable to Withdraw

Singapore

03-31

Singapore

03-31

i deposit in my fintrix
i deposit in my fintrix account wallet its missing not any good response they only tell me they will solve isuue but not its pure scam broker
  • Broker

    Fintrix Markets

  • Exposure Type

    Scam

India

03-31

India

03-31

ACCM GLOBAL LIMITED maliciously deducted $7269.78 from profits and froze the account, suspected to be a fraudulent platform.
I traded forex on the ACCM AC platform. I deposited a total of $30,000 USD and made a profit of $7,269.78 USD through normal trading, bringing my total account balance to $37,269.78 USD. Throughout the entire trading process, I did not use any illegal methods, including but not limited to arbitrage, hedging, plugins, or abnormal trading behaviorr, and all transactions were conducted normally. However, when I requested a withdrawal, the platform, without providing any evidence or reasonable explanation, directly deducted all my profits of $7,269.78 USD, only allowing me to withdraw my principal of $30,000 USD, and then froze my account, restricting login and fund operations. I have communicated with the platform multiple times via email and have filed a complaint with the relevant regulatory agencies, but the platform has yet to provide any response or resolution. The platform's behavior is seriously abnormal: deducting profits without any evidence of illegality; freezing the account to prevent fund outflow; and customer service being unreachable and refusing to communicate. I strongly suspect that this platform is involved in fraud and illegal operations, and is suspected of maliciously misappropriating customer funds. My current loss is $7269.78 USD (profits deducted by the platform). I am publicly exposing this platform's behavior to warn other investors to be vigilant and avoid similar losses. If the platform continues to refuse to address this issue, I will continue to file complaints with more international regulatory agencies to expose this issue globally, and submit complete evidence for further action.
  • Broker

    ACCM

  • Exposure Type

    Unable to Withdraw

Malaysia

03-31

Malaysia

03-31

The withdrawal was not processed within three months of internal review.
The answer was always "under internal review, and please wait patiently" when I asked them. Is this a sign they're about to abscond?
  • Broker

    XS

  • Exposure Type

    Unable to Withdraw

Hong Kong

03-30

Hong Kong

03-30

The platform Upway forced liquidation of my account at a price of 70.445, which did not exist in the market, and refused to provide any evidence!
I traded spot silver (XAG) on Upway. On March 30, 2026, at 06:00, my position was forcibly liquidated by the platform at a price of 70.445, resulting in a loss of $386.02. However, the entire candlestick chart clearly shows that the market never reached a price of 70.445 during that period, and the price after the opening was far below this level. I repeatedly requested the platform to provide: 1. A tick-level snapshot of the price at 70.445; 2. The counterparty's transaction record for this forced liquidation. The platform refused to provide any evidence, citing "liquidity and market price deviation," blaming only the market and refusing to acknowledge the abnormal forced liquidation. I have now preserved complete evidence: order screenshots, candlestick charts, and chat logs. I will simultaneously file complaints with the Hong Kong Gold Exchange (HKGX) and the Hong Kong Securities and Futures Commission (SFC) to expose the platform's price manipulation and infringement on investors' interests.
  • Broker

    Upway

  • Exposure Type

    Others

Hong Kong

03-30

Hong Kong

03-30

Stay away from MH Markets, a fraudulent platform.
I conducted quantitative trading on this platform, using pending orders and stop-loss/take-profit strategies, and did not engage in scalping. The platform closed all my trading accounts due to my alleged trading violations. After receiving an email from the platform, I immediately contacted their customer service. They stated that my trading was in violation of regulations. I don't understand why this trading logic is considered illegal. Does it mean I have to follow the Martingale logic and add positions in reverse to avoid violations? The customer service said that if I forfeited all profits, I wouldn't have to upload the privacy-infringing KYC (Know Your Customer) information and would receive a refund. Therefore, I agreed and signed the platform's so-called document. However, after I signed and uploaded the document, the platform reneged on its promise and asked me to provide KYC information. What right does this platform have to forcibly violate my privacy? This is illegal. I urge all forex traders to stay away from this unscrupulous and unethical platform!
  • Broker

    MH Markets

  • Exposure Type

    Unable to Withdraw

Japan

03-28

Japan

03-28

I‘m unable to close out profitable positions and withdraw on the PRESTIGE platform.
I‘m unable to close out profitable positions and withdraw on the PRESTIGE platform. The system caused malicious slippage, resulting in margin calls and account liquidation. I contacted customer service multiple times to file a complaint and expose the issue, but the customer service representative was arrogant. And my account was cancelled directly!
  • Broker

    PRESTIGE

  • Exposure Type

    Unable to Withdraw

Hong Kong

03-28

Hong Kong

03-28

Publish Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

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Amount Resolved (Past 30 Days)(USD)

$164,386

Resolved Cases

15408

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