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Amount Resolved (Past 30 Days)(USD)

$164,386

Resolved Cases

15408

Unable to withdraw from trading
I am unable to withdraw my principal and profits even though I trade normally. Emails and attempts to contact my account manager have been unsuccessful.
  • Broker

    D prime

  • Exposure Type

    Unable to Withdraw

Germany

04-09

Germany

04-09

Phase Forex loss-making transactions
A Phase Forex employee manipulated me with promises of high returns, constantly asking me to deposit money. My account balance was depleted by the 30 USD (approximately 100 USD) they gave me. I can provide all transaction receipts and correspondence if requested.
  • Broker

    Phase Forex

  • Exposure Type

    Scam

Turkey

04-08

Turkey

04-08

Severe slippage
The platform's spreads were initially around 26, which stabilized, but later fluctuated abnormally to 30-35 with extremely high slippage. I sent an email, but received no response and no one addressed the issue. The entire page was filled with slippage data. This is how a new platform treats people! I urge you to be cautious when opening an account with the platform.
  • Broker

    OTSO

  • Exposure Type

    Severe Slippage

Hong Kong

04-08

Hong Kong

04-08

They won't let me withdraw my earnings.
They won't let me withdraw my earnings; they're always asking me to deposit more money. They haven't authorized any withdrawals. They said they authorized $4,200, and five days later I received a rejection email. Now I've placed an order for $8,000, and nobody will authorize it unless I deposit more money.
  • Broker

    Warren Bowie & Smith

  • Exposure Type

    Unable to Withdraw

Argentina

04-07

Argentina

04-07

I'm unable to withdraw from the platform.
Unable to withdraw
  • Broker

    EASY TRADING ONLINE

  • Exposure Type

    Unable to Withdraw

Hong Kong

04-07

Hong Kong

04-07

Unable to withdraw
I'm unable to withdraw. They use various excuses to back out. They claim my account violated trading rules and refused to release funds despite my account not showing any profit. They're using all sorts of excuses and finding fault. Initially, I paid a registration fee for the exam, which was refunded after passing, and then I was given a live trading account. They even released funds initially, but later they became unreliable and started making excuses. I hope other netizens won't fall for this scam and pay for the exam to get a live trading account. Now my account has been revoked even though there were no violations, and I can't trade. They've switched me to two new, unregulated platforms to continue deceiving me. I will continue to complain to various online platforms until this is resolved.
  • Broker

    D prime

  • Exposure Type

    Unable to Withdraw

Afghanistan

04-07

Afghanistan

04-07

Unable to withdraw
I've never even seen this platform before. I deposited 500 and made a profit of 400. When I tried to withdraw, they kept saying the review process would take a month, and they were still talking about the review. I don't understand what they're reviewing.
  • Broker

    MAKE CAPITAL

  • Exposure Type

    Unable to Withdraw

Hong Kong

04-07

Hong Kong

04-07

The fraudulent platform OTSO refuses to pay profits.
OTSO is a typical example of a platform that uses "illegal trading and high-frequency trading" as an excuse, but its essence is a gambling model under which client's profit means the platform's loss . They don't allow clients to withdraw without any reasonable explanation, and even communicate directly in internal group chats to prevent withdrawals. Look how shameless they are! Previously, OTSO also had a direct connection with a fraudulent platform called TSKFX—after users complained about being unable to withdraw from TSKFX, their accounts were forcibly migrated to the OTSO platform.
  • Broker

    OTSO

  • Exposure Type

    Unable to Withdraw

Hong Kong

04-07

Hong Kong

04-07

This trading service provider restricted withdrawals and limited my trading without any explanation, which is completely a robbery behavior. I suggest everyone change to other reliable platforms.
This trading platform is a scam. You will never make a profit and successfully withdraw here, including the so-called customer service manager, who is completely useless. A previous trading account lost money every day without any issue, but a new trading account that only made a profit of 2000 had its withdrawals restricted.
  • Broker

    PGMarkets

  • Exposure Type

    Unable to Withdraw

Australia

04-07

Australia

04-07

It's a fraudulent platform that doesn't allow withdrawal after making a profit.
It's a fraudulent platform that doesn't allow withdrawal after making a profit.
  • Broker

    OTSO

  • Exposure Type

    Unable to Withdraw

Hong Kong

04-06

Hong Kong

04-06

Unable to log in via either the app or MT4
Unable to log in via either the app or MT4. I don't know why I haven't been able to log in since noon today. The one-on-one customer service has also disappeared, and the app isn't showing my account funds.
  • Broker

    D prime

  • Exposure Type

    Others

Australia

04-06

Australia

04-06

Initially, operations were carried out with
Initially, the investments were processed normally, but then they asked me for more and more money. When I reached $240,000 USD and wanted to withdraw my capital, they told me I had to contribute $20,000 USD, which I no longer had because I had gone into debt and had no way to cover it. I filed a complaint with the FSA and haven't received a response.
  • Broker

    intermagnum

  • Exposure Type

    Unable to Withdraw

Mexico

04-05

Mexico

04-05

withdraw
My withdrawal request has not been approved for a week now. Every time I contact support, they just say it will take 24 hours and brush me off. If you don't expedite this process, I will file a lawsuit.
  • Broker

    FXTM

  • Exposure Type

    Unable to Withdraw

Turkey

04-05

Turkey

04-05

I negotiated several orders at Trading IM, but ultimately I was scammed and couldn't withdraw cash.
I negotiated several orders with Trading IM, but I was ultimately scammed out of a lot of them and couldn't withdraw any cash, as shown in the image below. It's been a year and I still can't withdraw any money. I haven't violated any regulations either. I don't know why I can't withdraw any cash. I'm now penniless. This is causing problems for my wife and me. I request that my problem be resolved as soon as possible.
  • Broker

    Trading IM

  • Exposure Type

    Unable to Withdraw

Peru

04-04

Peru

04-04

The platform's account manager induced and defrauded customers into taking out loans. During communication with the platform, they were told that there would be no problems after repaying the loan funds and that withdrawals would be possible. After all funds were repaid on March 31st and deposited into the platform's designated loan account, the platform refused to allow withdrawals using various excuses and has not responded since. Despite claiming top-tier licenses and certifications, the platform has absolutely no credibility!
The platform's account manager induced and defrauded customers into taking out loans. During communication with the platform, they were told that there would be no problems after repaying the loan funds and that withdrawals would be possible. After all funds were repaid on March 31st and deposited into the platform's designated loan account, the platform refused to allow withdrawals using various excuses and has not responded since. Despite claiming top-tier licenses and certifications, the platform has absolutely no credibility!
  • Broker

    capital.com

  • Exposure Type

    Scam

Australia

04-04

Australia

04-04

Unable to withdraw
For example, if you have a $3,000 investment that has yielded a profit of over $20,000 in a year, and you made several withdrawals of $1,350 each, but your last withdrawal of $2,000 was rejected, and you then contacted the platform's customer service to request a refund of your principal and forgo the profits, your application for $1,650 was immediately approved and the funds arrived within minutes.
  • Broker

    squaredfinancial

  • Exposure Type

    Unable to Withdraw

Malaysia

04-04

Malaysia

04-04

1 STAR – My Real Experience (Sharing Honestly)
My name is MUHAMMED ALI, and this review is based entirely on my personal experience over the past 6 months. I opened an account and deposited approximately $45,000 over multiple transactions. During this time, I was in regular contact with the company’s team. From my experience: - I received frequent calls encouraging me to take positions and hold trades - I was advised that my equity could improve and that I could recover losses - Based on these discussions, I made additional deposits At certain stages, I felt strong pressure to add more funds, with the understanding that otherwise my positions could be at risk. This influenced my financial decisions. Regarding trading and account handling: - My account was not completely stopped out at one stage, and I was actively managing trades - I believed I could recover my capital using my own strategy - However, due to bonus-related conditions and account restrictions, I was not able to freely trade or recover my deposited fund
  • Broker

    24 markets.com

  • Exposure Type

    Scam

United Arab Emirates

04-04

United Arab Emirates

04-04

Weltrade’s platform
In my trading account I had $534, of which there is a withdrawal of $531 that I do not recognize, and the customer service tells me that they are going to investigate and that it will take 10 days and they do not guarantee that I will recover my money. Every time I have made a withdrawal they always send me a confirmation code to my email.
  • Broker

    Weltrade

  • Exposure Type

    Others

Peru

04-03

Peru

04-03

Algobi deceives investors into investing.
Algobi, through its advisors, tricks people into investing and then prevents withdrawals. They claim your money is in the "financial market" and that to release your funds you must deposit more money; it's a blatant scam.
  • Broker

    algobi

  • Exposure Type

    Unable to Withdraw

Mexico

04-03

Mexico

04-03

Good afternoon, my problem is that I have tried to withdraw my balance six times from the platform.
Good afternoon, my problem is that I have tried to withdraw my balance six times from the platform and it returns the withdrawal saying that some data does not match, even though I have made sure to enter it correctly. They don't offer any solution other than to verify my data because they don't know which of my data is incorrect, and therefore they don't give me any solution.
  • Broker

    Quotex

  • Exposure Type

    Unable to Withdraw

Colombia

04-03

Colombia

04-03

Publish Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

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Amount Resolved (Past 30 Days)(USD)

$164,386

Resolved Cases

15408

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