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Home -
Latest exposure -

Amount resolved within one month(USD)

$353,524

Number of People Resolved

15191

Latest exposure

Rights Protection Center

Amount resolved within one month

$353,524(USD)

All

I've been plagued by
I've been plagued by both slippage and margin calls, sinking into despair. Slippage haunts every trade like a ghost. In one GBP/JPY trade, the market was stable, but my order slipped by over 30 pips.

  • Broker

    Headway

  • Exposure Type

    Others

Saudi Arabia

09-08

Saudi Arabia

09-08

After earning a profit
After earning a profit today, they withdrew all my funds, including my initial capital. They falsely claimed I had five accounts, which is untrue. I spent over three hours communicating with them.

  • Broker

    Headway

  • Exposure Type

    Scam

Saudi Arabia

09-08

Saudi Arabia

09-08

Why can't I withdraw
Why can't I withdraw my money?

  • Broker

    Skyriss

  • Exposure Type

    Unable to Withdraw

United States

09-08

United States

09-08

I wish they resolve the
I wish they resolve the issue, but they refused to refund my money. They stated my account was in the negative, which is false, and proceeded to drain my account to zero. I feel deeply upset by this. The representatives were rude, unhelpful.

  • Broker

    Headway

  • Exposure Type

    Others

Saudi Arabia

09-08

Saudi Arabia

09-08

They're making an excuse
They're making an excuse to steal my funds saying My account has crossing with Samantha gross using their bot which is not accurate because I don't even know that person And I don't know what he has to do with my funds missing on my trading account

  • Broker

    Headway

  • Exposure Type

    Others

Saudi Arabia

09-08

Saudi Arabia

09-08

Why can't I withdraw
Why can't I withdraw my money? It is saying that I can't withdraw my money due to "History Activity in Your Account" which isnt helpful. It says all my money is available to withdraw but my account is blocked from withdrawal but I can obviously deposit money just fine. How do I fix this? because it is unfair been trading for a while

  • Broker

    NPBFX

  • Exposure Type

    Unable to Withdraw

United States

09-08

United States

09-08

The Markets4you platform
The Markets4you platform feels like a scam. In a 24-year trade on the British pound against the Japanese yen, I set a stop-loss at 150.00. However, when the market fluctuated, the actual stop-loss price was 149.50, a 50-point slippage, which directly led to a significant loss on that trade. I counted 60 trades I made on the platform over the past month and a half last year, and 40 of them experienced varying degrees of slippage. Slippage exceeding 30 points accounted for 66.7%. The platform also frequently restricts investors' trading operations during periods of extreme market volatility, preventing them from closing positions or placing orders in a timely manner. This has caused me to miss out on numerous stop-loss and profit opportunities. I urge everyone to be vigilant and resolutely resist this platform, which is full of deception and lacks integrity.

  • Broker

    Markets4you

  • Exposure Type

    Severe Slippage

Malaysia

09-08

Malaysia

09-08

The Levels platform suffers
The Levels platform suffers from severe slippage. During a relatively stable gold market, where I frequently trade, I placed a buy order at $1,850 per ounce. Normally, slippage should be around $3-5. However, on Levels, the actual transaction price reached $1,858 per ounce, a staggering $8 in slippage. I carefully reviewed my gold trading history on the platform over the past two months. Of my 80 trades, 50, or 62.5%, experienced abnormal slippage (slippage exceeding $6). Furthermore, the platform's spreads are extremely unreasonable. While other reputable platforms typically offer spreads of $2-3 on gold trading, Levels' spreads frequently hover between $5-8, significantly increasing my trading costs. Beyond trading issues, the platform's customer service is also abysmal. Their customer service was extremely perfunctory, offering no substantive solutions to my issues. This platform has absolutely no regard for investors' interests and is a thoroughly deceptive platform.

  • Broker

    Levels

  • Exposure Type

    Severe Slippage

Vietnam

09-08

Vietnam

09-08

Unable to withdraw more
Unable to withdraw more than what I've deposited. Over the years my investment has grown a decent bit, however, recently I've wanted to take some money out to fill up my lifetime ISA before the end of the tax year. I sold some stocks and tried to withdraw but discovered I can't withdraw above what I've invested? Asked the AI bot and it confirmed this. Is this true for anyone else? If this is true this seems really concerning which I have already taken some months trading already

  • Broker

    Purple Trading

  • Exposure Type

    Unable to Withdraw

United States

09-08

United States

09-08

Trade245 is rejecting
Trade245 is rejecting all of my withdrawal requests. My current balance is 15.102 usd and I've trying to withdraw my funds but keep rejecting all the requests claiming lack of trading activity which is not true at all since I have traded 11 lots in less than a week, and they keep pushing me to trade more lots to be able to withdraw my money. They behave like a scam broker because they have no right to retain a customer funds. Now I have asked them to terminate my account and return all my funds to the credit card used to deposit but they don't respond. I think everyone should be aware of this broker.

  • Broker

    Trade245

  • Exposure Type

    Unable to Withdraw

Nepal

09-07

Nepal

09-07

whats wrong, why cant
whats wrong, why cant i withdraw? and I got the account for long because am always trading with it

  • Broker

    NPBFX

  • Exposure Type

    Unable to Withdraw

United States

09-07

United States

09-07

why always rejecting
why always rejecting my withdrawals and there is no concrete reason for it. this shouldn't be happening like that please

  • Broker

    NPBFX

  • Exposure Type

    Unable to Withdraw

United States

09-07

United States

09-07

Why does it say I can’t
Why does it say I can’t withdraw my funds. It keeps coming up with some money laundering thing and I can’t withdraw my funds

  • Broker

    NINJA TRADER

  • Exposure Type

    Unable to Withdraw

United States

09-07

United States

09-07

Customer service used
Customer service used to send daily "data forecast member profit stories," saying, "Pay 6,000 yuan for a quarterly membership, receive three market data forecasts daily, and follow them for at least 25% monthly returns." They even posted screenshots of "users earning 20,000 yuan by following the forecasts." However, their first prediction told me to buy a certain product. I followed their lead and invested 50,000 yuan, only to see a 15% drop that same day, resulting in a 7,500 yuan loss! The next nine predictions either led to opposite trades or wildly off-target predictions, resulting in a total loss of 40,000 yuan! I confronted customer service, and they said, "The forecasts are based on historical data. The actual market fluctuates, and the losses are your own fault for not adjusting flexibly." I requested a refund and compensation, but they said, "Membership service is provided, and we are not responsible for losses."

  • Broker

    CWG Markets

  • Exposure Type

    Scam

Vietnam

09-07

Vietnam

09-07

Disappointing Spread Experience with Levels Broker
My experience with Levels broker has been frustrating because their spreads are not stable at all. They constantly widen during trades, even when the market isn’t highly volatile. This makes trading unnecessarily expensive and stressful. What they advertise about tight spreads doesn’t match the reality, and it feels very misleading.

  • Broker

    Levels

  • Exposure Type

    Severe Slippage

Germany

09-07

Germany

09-07

Previously, Vietnamese
Previously, Vietnamese customer service sent daily "data diagnosis user feedback," saying, "Pay 2,500 yuan for a professional team to diagnose your account data. They can identify trading vulnerabilities, optimize your position strategy, and fix historical data errors." After paying, the customer service said, "The diagnosis will take three days, and you won't be able to log in to your account during that time." When I logged in three days later, I found that all my historical trading records, profit data, and position records were gone. It said, "Data loading failed!" I contacted customer service, and they said, "Data loss occurred during the diagnosis process and cannot be restored at this time." After waiting a week, I contacted them again, and they said, "The data has been permanently deleted and cannot be retrieved."

  • Broker

    CWG Markets

  • Exposure Type

    Others

Vietnam

09-07

Vietnam

09-07

When I submitted a withdrawal
When I submitted a withdrawal request, the Vietnamese agent said, "The system detected financial transactions between your account and two relatives' accounts, making them 'linked risk accounts.' You must unlink those accounts and provide proof of unlinking, otherwise your withdrawal will fail review." Customer service also sent me a "linked account data report" with the following information: "Number of linked accounts: 2, high risk level." They threatened, "If you don't unlink within 10 days, your and your relatives' accounts will be frozen, and you won't be able to withdraw a penny of your principal!" I argued with them, and they said, "Either unlink or forgo the withdrawal; this is a platform data compliance requirement!" I asked to see the compliance terms, but they bluntly said, "These terms are internal documents and cannot be displayed publicly."

  • Broker

    CWG Markets

  • Exposure Type

    Unable to Withdraw

Vietnam

09-07

Vietnam

09-07

Levels Broker Spreads Not What They Promise
Levels broker promotes low spreads, but when I started trading, I quickly realized it was misleading. The spreads widen too often, especially at crucial moments, adding hidden costs to every trade. It feels unfair and unprofessional, making it very difficult to trust their platform.

  • Broker

    Levels

  • Exposure Type

    Others

Germany

09-07

Germany

09-07

Customer service used
Customer service used to send daily "data backtesting reports," claiming, "The platform backtested using the past five years' market data. This project has a 98% win rate, and even if you lose, there's 'loss compensation.'" They even sent a "backtested profit curve." But within two weeks, the project plummeted, and my 50,000 yuan investment was gone! I asked for "loss compensation," but customer service said, "The backtested data is historical data. The actual market fluctuates, so the compensation clause doesn't apply." I confronted them about their original promise of "compensation for market fluctuations," but they replied, "You misunderstood. Compensation only covers data errors, not market risks." I asked to see the original compensation clause, and they said, "The clause has been updated, and the old version is no longer valid." It's clearly a deliberate attempt to shift the blame!

  • Broker

    CWG Markets

  • Exposure Type

    Scam

Vietnam

09-07

Vietnam

09-07

When I first submitted
When I first submitted my withdrawal request, the Vietnamese customer service representative told me, "Your funds need to be transferred back from an overseas server. Cross-border data transfer requires a dedicated channel. After paying the channel fee, your funds will be credited to your account within 24 hours." They also sent me a screenshot of a failed data transfer review, labeled "Channel permissions not activated," and threatened me, "If you don't pay within five days, your data will be frozen and you won't be able to withdraw your principal!" After waiting three days, the withdrawal status was still "under review." I contacted customer service, and they said, "The channel traffic is insufficient, and I need to pay another 20,000 to upgrade the channel level." That's when I realized it was a scam! I asked for a refund of the channel fee, but they bluntly said, "The fee has been used to activate channel permissions and is non-refundable."

  • Broker

    CWG Markets

  • Exposure Type

    Unable to Withdraw

Vietnam

09-07

Vietnam

09-07

<
... >

Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

Sync to personal posts

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Amount resolved within one month(USD)

$353,524

Number of People Resolved

15191

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