Global Broker Regulation Inquiry App
WikiFX

Amount resolved within one month(USD)

$419,749

Number of People Resolved

15319

Amount resolved within one month(USD)

$419,749

Number of People Resolved

15319

all
Within 1 year

Resolved

The chuck platform cannot be logged in.

The platform is stuck and unable to close positions or trade.

Object

ExnessExness

Resolved
Amount $2(USD)

Hong Kong

11-21

风一样的男子1
3-5 years

Resolved

First, I couldn't log in, and now after logging in, the system has been frozen for an hour with no operation possible.

First, I couldn't log in, and now after logging in, the system has been frozen for an hour with no operation possible. This kind of situation happens frequently, which is really frustrating.

Object

ExnessExness

Resolved
Amount $0(USD)

Hong Kong

11-21

FX2799648942
Within 1 year

Resolved

Unable to log in

Unable to trade, there are orders that cannot be stopped loss.

Object

ExnessExness

Resolved
Amount $120(USD)

Hong Kong

11-21

Livermore
1-2 years

Resolved

Unable to withdraw

Deposited using bank card. After refunding the principal to the bank card, I cannot withdraw the profit. Sought assistance from relevant departments but the issue remains unresolved due to continuous delays.

Object

ExnessExness

Resolved
Amount $9,200(USD)

Malaysia

11-21

渐行渐远ζ□
3-5 years

Resolved

The platform is frozen and unresponsive.

The platform is frozen and unresponsive.

Object

ExnessExness

Resolved
Amount $1,000(USD)

Hong Kong

11-21

渐行渐远ζ□
3-5 years

Resolved

The platform is frozen and unresponsive.

The platform is frozen and unresponsive.

Object

ExnessExness

Resolved
Amount $1,000(USD)

Hong Kong

11-21

Zzz
Within 1 year

Resolved

Unable to deposit money into account, and customer service can't resolve it.

Transferred deposit using EUI, but the account still shows no inflow. Can't reach or resolve with customer service.

Object

ExnessExness

Resolved
Amount $20(USD)

Hong Kong

11-21

白加黑 ?
Within 1 year

Resolved

Withdrawal deducts profits

Haven't played for a few days, profits were deducted from withdrawal without reason.

Object

XMXM

Resolved
Amount $1,122(USD)

Hong Kong

11-21

G
Within 1 year

Resolved

They won't let me trade for no reason

They won't let me trade for no reason, it's always stuck, and I can't withdraw money.

Object

ExnessExness

Resolved
Amount $55(USD)

Hong Kong

11-21

小文8113
Within 1 year

Resolved

Platform account locked

The platform data is not updating, operations cannot be performed, withdrawals are unavailable, and customer service cannot be reached.

Object

ExnessExness

Resolved
Amount $1,600(USD)

Hong Kong

11-21

FX3445906801
Within 1 year

Resolved

My profitable fund not Withdrawal since 10 days

Dear Vantage Markets Support Team, I am facing an issue while trying to withdraw funds from my account. Account Number: 16250244 Platform: 5th SWAP-FREE Standard STP Balance: 139,879.50 USD Whenever I try to submit a withdrawal request, I receive the following message on screen: "Unfortunately, you are currently unable to submit a withdrawal request. Please contact support@vantagemarkets.com for more information." Kindly check my account and let me know the reason for this issue. Please guide me on how I can successfully process my withdrawal. Thank you for your prompt assistance. Best regards, Pappu Kumar Yadav

Object

VantageVantage

Resolved
Amount $194,600(USD)

India

11-21

FX2736711666
Within 1 year

Resolved

Unscrupulous platform, not giving the bonus and even taking my capital.

Garbage platform, don't trust it, they've taken all my capital.

Object

XMXM

Resolved
Amount $706(USD)

Hong Kong

11-20

FX3012695739
Within 1 year

Resolved

System crash caused no account data, unable to deposit.

Platform system issues prevented deposits, leading to a margin call, and it still hasn't been resolved.

Object

ExnessExness

Resolved
Amount $154(USD)

Hong Kong

11-20

cat6830
3-5 years

Resolved

What's going on with the withdrawal being rejected and still processing?

What's going on with the withdrawal being rejected and still processing?

Object

ExnessExness

Resolved
Amount $2,300(USD)

Hong Kong

11-20

FX2025846122
1-2 years

Resolved

How much longer are you going to be stuck? It's been stuck on the transaction screen the whole time.

How much longer are you going to be stuck? It's been stuck on the transaction interface since 11 o'clock, and now it's past 1 o'clock—still frozen.

Object

ExnessExness

Resolved
Amount $145(USD)

Hong Kong

11-20

FX2447588028
Within 1 year

Resolved

Unable to close position

Unable to close positions for an extended period

Object

ExnessExness

Resolved
Amount $1,000(USD)

Hong Kong

11-20

FX2435008398
Within 1 year

Resolved

Unable to withdraw. The account suddenly cannot be found.

I have been trading on this account all day today. It was consistently profitable, but suddenly in the evening, the account became unusable—withdrawals are blocked, trades cannot be found, and the platform has swallowed the money in my account. I demand an explanation.

Object

ExnessExness

Resolved
Amount $1,100(USD)

Hong Kong

11-20

FX1487149621
Within 1 year

Resolved

Unable to log in to the platform server, resulting in losses. Demand compensation for the principal plus all losses totaling $1500.

Unable to log in to the platform server, resulting in losses. Claiming compensation for the principal plus all losses amounting to 1500💲. Account: 59695499; Email: you.haifeng@foxmail.com

Object

ExnessExness

Resolved
Amount $1,300(USD)

Hong Kong

11-20

半支烟23347
3-5 years

Resolved

Chuck caused a margin call

On October 16, 2025, at 23:00, the trading platform experienced a system crash, unable to connect to the server, resulting in the inability to close positions and leading to a margin call.

Object

ExnessExness

Resolved
Amount $262(USD)

Hong Kong

11-20

FX2117535210
Within 1 year

Resolved

Withdrawal restrictions are in place

Withdrawal restrictions are in place, as the risk control department requires review.

Object

VT MarketsVT Markets

Resolved
Amount $1,000(USD)

Hong Kong

11-19

Amount resolved within one month(USD)

$419,749

Accumulative Amount Resolved

$67,500,239(USD)

Number of People Resolved

15,319

Processing Speed(day/case)

39

Select Country/Region
United States
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